Peter Gendi

peter.gendi@gmail.com

(386) 366-2016

1645 dunlawton ave.Apt 3312, port orange, fl, 32127

RF Field Test Engineer, Oct 2012-Present

3S-Network Inc.

 

Summary:

·         Strong understanding of GSM, LTE, UMTS - Network Architecture , LTE Handover Procedures,

LTE RF Parameters, LTE Drive Test Procedures.

·         Strong Knowledge of GSM/GPRS/EDGE/HSPA/LTE.

·         Experienced in RF Tools like TEMS, LLDM and QXDM, Microsoft Streets & Trips.

·         Familiar with HO types INTER, INTRA, IFHO, IRAT handover.

·         Good onsite troubleshooting experience on several user equipment for different carriers.

·         Excellent Data collecting experience and capability of delivering market on time and proficient in training new employees.

·         Familiar with all the LTE and UMTS protocols, channel mapping, Cell selection and reselection process.

·         Good understanding of call flows and message sequence across NAS, RRC, PDCP, RLC and MAC layers.

·         Good understanding of Physical layer and its procedures.

·         Perform PSAB 911 call test

·         Special request from Ericsson on HTC Thunder Bolt power cycle issue and LG Gyro multi band testing.

·         Testing for Video broadcast feature using QXDM.

·         Perform different test cases to check the parameters

·         PCI Swap, PCI Handover and Ping test.

·         TCP and UDP UL/DL with and without noise.

·         Perform the stationary downlink and uplink test using TEMS Investigation.

·         Carry out Single Site Verification (SSV) for single site testing.

·         Analyze data for Single Site Verification (SSV), IFHO and IRAT Drives.

·         Perform cluster drive to check the handovers and Analyze FTP UL/DL throughput, RSRP, and SINR.

·         Verification of Scrambling Code

·         Perform VOLTE cluster drive using TEMS Investigation to check the handover and non-serviceable VOLTE area.

·         Collect the Pcap, logCat,logradio files using different UEs.

·         Perform the stationary downlink and uplink test using TEMS Investigation.

·         Used Iperf window and generate the traffic with the desired Tx Power in Multi UE test.

·         Perform cluster drive to check the handovers and Analyze FTP UL/DL throughput, RSRP, and SINR.

·         Perform scanner drives.

·         Perform QCP test cases both stationary and mobility using TEMS Investigation 11.0.4

·         Test for PS channel switching from FATCH –DCH-IDEAL, CELL –DCH-CELL-FATCH.

·         Good exposure in Excel and ability to design spreadsheets and Lookups.

·         Capable of working under pressure in a fast pace environment and setting clear goals. Hard working, self-motivated, highly responsible and dedicated to work.

·         Closely interact with Senior Engineers to solve onsite issues.

·         Adaptability to different working environments and ability to work both individually and in groups

·         Ability to perform tasks efficiently.

·         Willingness to learn new technologies and new software/platforms

Clients:

Ericsson

·     Verizon: LTE & VOLTE

·     AT&T: LTE

·     Metro PCS: VOLTE

·     T-Mobil: LTE

 

Owner and Tech, May 2009-Mar 2013

CompuTech: Daytona Beach, FL

·         Established and operated CompuTech

·         Manage employees

·         Contract 32 businesses for monthly maintenance and immediate support  

·         Diagnose and troubleshoot computers to detect problems

·         Remove viruses and spywares

·         Provide system recovery and Windows installation and upgrades 

·         Recover lost data up to 85%

·         Install, replace and upgrade software and hardware

·         Perform data backup to prevent data loss

·         Setup and maintain wired, wireless and remote networks

·         Build custom computers and servers

·         Supply clients with remote, phone and onsite technical support

·         Execute system tune-ups and optimization for faster performance

·         Install and maintain security cameras

 

 

Marketing Director and IT, April 2011-October 2012

FloRehab Center: Holly Hill, FL

·         Custom built and maintained 20 computers

·         Build a wired network for the main office and different networks for 4 satellite offices to access the system at the main office at all times

·         Responsible for marketing the services of all clinics to physicians and hospitals

·         Responsible to call on doctors and surgeons to build referral relationships

·         Worked with clinics Partners and Directors to ensure excellent customer service and to build a strong
following

·         Established a strong referrals relationship with many offices that increased the amount of patients by 35% for the first year

 

IT Technician and Restaurant Manager, July 2008-April 2011

The Grapevine Restaurant: Richmond, VA

[Family dining, complete meal concept, $45 average check, seats for 190, 21 staff]

·         Maintain 4 POS Micros systems, 3 PCs, 8 security cameras

·         Configure and tested modems and routers

·         Execute on-site repair and preventative maintenance on personal computers

·         Perform maintenance on printers

·         Handle reservations, planning events, banquets

·         ­­­­Create team building

·         Train staff

·         Provide customer service/guest relations

·         ­­­Maintain continuous performance improvement

·         Resolve problems quickly and equitably to ensure happy customers and employees

·         Balance service with costs to ensure profitability

·         Promote guests’ satisfaction for steady repeat business

·         Coach/schedule servers to maximum levels of performance

·         Monitor the food quality, presentation, consistent sanitation

·         Purchase/control inventory with attention to budget guidelines

 

 

 

Lead Tech for Firedog July 2008-March 2009

Circuit City Stores: Richmond, VA

·         Diagnosed and troubleshot computers to detect problems

·         Installed and replaced software and hardware

·         Removed viruses and spywares

·         Provided system recovery and Windows installation and upgrades 

·         Executed system tune-ups and optimization for faster performance

·         Answered customer calls and emails to the Help Desk and provided assistance in troubleshooting their broadband, cable, computers and printers

·         Configured and tested modems, routers, and 3G cards for customer use

·         Provided technical support and backup for customers and field technicians including troubleshooting, networking and connectivity issues

·         Evaluated technical issues and solved customer concerns, and troubleshoot computer problems in an efficient and courteous manner

·         Lead 12 associates with a $3,500 target for each associate/week  

·         Made sure associates followed the policy and safety procedures for Circuit City Stores

·         Coached/scheduled associates to maximum levels of performance

·         Handled customers’ complaints and compliments

 

 

Front Office/Guest Services Agent Feb 2007-March 2008

Four Seasons Hotels and Resorts: (Sharm El-Shaikh - Egypt)             

 

·         Welcomed and registered hotel guests with an emphasis on fulfilling requests, following

                         Special instructions and adhering to established credit policies and procedures  

·         Handled a multitude of keys

·         Accepted reservations, changes and cancellations in the absence of reservations staff

·         Selected and blocked rooms for arriving guests, pre-registered individuals or groups

                          As required, assisted in escorting VIPs and return guests to their rooms as requested

·         Handled guest problems or complaints

·         Utilized the computer system in running daily reports and in blocking special requests

·         Handled safety deposit box requests including distributing, giving access to

                          And closing procedures

·         Checked guests out of hotel in accordance with procedures, made change,

                          Cashed checks, exchanged foreign currency, and posted charges to guest accounts

·         Reconciled all transactions at the close of the shift and cash out

 

 

 

 

 

 

·         Knowledge of web technologies, protocols and tools.                                                                                                                                                           

·         Network/server administrating and maintenance.                          

·         System upgrades and backup.                                                                                                                                                                         

·         Network improvements,/repairs and/upgrade.

·         Strong familiarity voice cells infrastructure including:  Lucent, Motorola, Nortel, CDMA data.

·         Good understanding of RF System Optimization techniques for voice and data

·         Hands on experience on TEMS, QXDM, LLDM, Map Info and Microsoft Streets and Trips.

·         Strong knowledge of antenna evaluation and testing

·         Excellent communications skills.

·         Team building/leadership.

·         Technical help desk experience.             

·         Excellent diagnostic skills.

·         Excellent problem-solving skills.   

·         Good communication and time management skills, good analytical and problem solving abilities, self-motivated, punctual, open minded, team player, eager to learn new things

 

 

COMPUTERS AND SOFTWARES SKILLS

·         Sony Vegas (professional movie editing)

·         Microsoft office

·         Microsoft exchange.

·         Adobe Photoshop ME, CS

·         Sound Forge (sound editing)

·         Micros systems

·         Opera

·         Medware

·         OmniMD

 

Operating Systems

·         Microsoft Windows

·         Microsoft windows servers

·         Linux

·         MAC

 

RF Tools and Related Software

·         TEMS Investigation

·         QXDM

·         QMICM

·         LLDM

·         QCAT

·         Google Earth

·         Microsoft Street and Trips

·         Sea GPS Logger and MapInfo

·         Wire shark.

·         TCP Optimizer

 

 

 

Networks:

·         Bridges

·         Switches

·         Router

·         Gateways

·         Asynchronous Transfer Mode (ATM)

·         TCP/IP

 

 

EDUCATION

Ain Shams University (Egypt) – Associate Degree in Information Technology 2008

 

LANGUAGES

Arabic                                          Native language, Excellent (Reading, Writing, Speaking)

English                            Excellent (Reading, Writing, Speaking)

 

 

ALL REFERENCES ARE AVAILABLE UPON REQUEST